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Can you wait, I have another call coming in

Media coach Roberta Gale reminds us all of an easily-forgotten point for phone interviews: turn off your call waiting!

Yeah, it’s a godsend when you’re talking to your mother and the network is trying to call to let you know you’ve made the finals of “American Idol,” but it’s a less-than-stellar feature when you’re being interviewed on the air and the audience [can] hear the tell-tale “drop-out” as your call waiting kicks in.

Put this on your to-do list for telephone interview preparation. And include the instructions for disabling call waiting as part of that list. It’s usually a simple pressing of a couple of buttons, but why worry about remembering that or trying to look it up at the last minute.

Oh, and for your post-interview to-do list, include “turn call waiting back on” or you’ll miss that call from Idol!

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